What innovation areas can public administrations explore with the help of innovative solutions?
What working and service delivery models do they need to incorporate in order to respond to new challenges?

Govtechlab Madrid supports the municipalities of Madrid to answer these questions and incorporate capacities to adapt to the new context. Discover the different challenges we identified in collaboration with the municipalities of the Madrid region.

New models of digital relations with citizens


Digital channels allow for a rethinking of the relationship models between people, companies and public institutions, and ensure agile and effective adaptation to new and unpredictable contexts.

Digital public operations, data and administrative intelligence


The challenge of maintaining and improving service levels, processing and management in remote working contexts and highly volatile situations.

Management of social assistance and policies for vulnerable populations


Facilitate and streamline the management and provision of support services and assistance to vulnerable groups in the next phases of the crisis.

Sustainability and tourism


Accompanying the economy in the evolution towards more sustainable models of production, consumption and tourism and improving the processing and use of smart data for the optimisation of resources in cities.

Environment and waste management


Solutions related to efficient waste management and environmental improvements.